Legal
Privacy Policy
How details shared by phone, email, or this website are managed.
Current as of: September 23, 2026
This Privacy Policy outlines how information is gathered, used, and safeguarded when you contact or use this site for mold remediation in Genoa. It is intentionally brief and straightforward.
Operator of this site
This site pertains to mold removal services for Genoa, Illinois. Correspondence can be sent to 2963 1st St, Genoa, IL 60135. Contact options include the phone number (844) 352-3560 and the email address [email protected].
Details gathered
When making contact, the personal data you provide is collected, which may include your name, contact phone number, email, property location, and a summary of the moisture or mold issue.
- Contact information submitted via phone or email.
- Any images or files you transmit regarding the property.
- Fundamental device and browsing information shared by your browser, like which pages are accessed.
- Figures entered into the website's calculation tools, which are computed locally in your browser to generate an outcome.
Purpose for using the information
Your details are utilized to respond to your inquiry, arrange and perform remediation, develop a work plan and cost estimate, assist with an insurance claim, and maintain documentation of the completed service.
Personal data is not marketed or sold.
Regarding phone and text communications
Telephone conversations may be monitored for quality assurance and instructional purposes. A phone number used to send a text message is employed solely to respond to that specific service inquiry.
Cookies and site analytics
This website might employ cookies and external analytics to comprehend visitor interactions with its content, enabling page enhancements. Cookie blocking can be configured in your web browser.
The on-site calculation tools operate within your browser and do not necessitate a user account.
When information is disclosed
Information is disclosed exclusively to individuals necessary to address your request, such as technicians assigned to the work and, at your direction, your insurance provider. Disclosure also occurs where legally mandated.
Data retention
Records of service are retained as long as necessary for business operations, to satisfy tax and insurance obligations, and to adhere to legal statutes.
Privacy rights for Illinois residents
Illinois residents have rights under the Illinois consumer privacy laws, including the right to access, correct, or delete personal data and to opt out of certain uses. To make a request, call or email. You can read more about these rights at the Illinois Attorney General.
Children
This website is intended for adults managing household services. Data is not knowingly gathered from minors.
Policy revisions
This policy might be revised periodically. The date displayed at the top indicates its most recent update.
Inquiries regarding this policy
Call (844) 352-3560 or email [email protected].
Contact the remediation specialists immediately
Have questions about this information?
Call at any hour and a live person will answer. No forms to complete, no sales presentation, simply a direct phone conversation.